Since 2006Owner-operated in Los Angeles
Partner since 2011
We installNot a referral hand-off
SoCal on siteRemote anywhere

Clients over the years

Twenty years of businesses that run on their phones, networks and books.

Dental offices, print and sign shops, manufacturers, retailers, studios, home care and churches.

A-Plus Dentistry logo FirstLight Home Care of Pasadena logo Copymat logo Copy Central Glendale logo Sign Imaging logo California Dynamics (CALDYN) logo WorkStation Industries logo VR Playhouse logo Authentic Talent and Literary Management logo The Machina Group logo The Holiday Light Store logo Greater Good News Church of God in Christ logo Smokey's logo Crustacean Beverly Hills logo The Upper West logo Christakis Greek Cuisine logo

Healthcare · Manufacturing · Print & signage · Retail · Entertainment · Hospitality · Home care · Churches & nonprofits

Why people call

Most people call about one thing.

Then they keep us for the rest. If one of these sounds like your week, that’s the call. Plants and shops →   Multiple locations →

  • Wi-Fi dies in the back of the warehouse

    Access points placed for the racks and the metal, not just the floor plan.

  • The phones are old and nobody supports them

    A RingCentral system, moved over without losing your numbers.

  • A new location has to match the first

    Same network, printers and logins at every store, set up once and written down.

  • Nobody knows if the backup works

    A Synology that backs up every night, and a test restore to prove it.

  • Month end, and the office PC is down

    QuickBooks, label printers, the one computer the shipping desk depends on.

  • You’re moving or adding a building

    Cabling, cameras, the rack and the cutover, planned before the trucks show up.

What we do

Three lanes. One company accountable for all of them.

Wall-mounted network rack beside a Panasonic phone system

Phone systems

RingCentral, built around how your office actually answers the phone. Numbers ported, call flows rebuilt, desk phones provisioned, staff trained.

Phone systems →

Ubiquiti airFiber dish mounted on a rooftop mast

Ubiquiti networks

UniFi gateways, switching, Wi-Fi and Protect cameras, structured cabling, and airFiber links between buildings. Built with a separate voice network from day one.

Networks →

Person working on a laptop at a desk, writing notes

IT support

Security, Windows, QuickBooks, point of sale, Synology storage and printers, including large format. The work Data Cross was built on. One-time projects, or ongoing support on the monthly block.

IT support →

Who we work with

Businesses where the office keeps everything moving.

Ten to two hundred people, a handful at computers, and no IT department. When the office machines stop, the whole place stops.

Plants and warehouses

Wi-Fi between the racks, shipping and label printers, QuickBooks at month end, cameras on the floor and the yard.

Plants and shops →

Multiple locations

Print and sign shops, restaurant groups, small chains: the same network, phones and printers at every door.

Multiple locations →

Dental and medical offices

Front-desk phones that route calls right, Wi-Fi with no dead spots in the operatories, workstations and backups you can count on. Dentrix and OpenDental experience.

Studios and agencies

Fast storage for big files, Synology backups, Adobe and Autodesk on Macs and PCs, and phones that let the right calls through.

Recent installs

Clean work you can see.

Cabling bundled and labeled, racks dressed, every setup written down. Our story →

Patch panel with bundled, labeled blue cable runs

Structured cabling

New runs terminated, bundled and dressed into the patch panel.

Wall-mount network cabinet with switches and patched cables

Small-office network cabinet

Switching, patching and power in one wall-mount cabinet.

Floor rack with fiber and copper cabling managed down both sides

Rack build

Fiber and copper managed down both sides of a full floor rack.

How it works

How it starts.

01
You call with the problem

Tell me what’s broken or what’s coming. I’ll tell you straight if it’s worth a visit.

02
A site walk

The office, the floor, the rack. $300 by wire, Zelle or check ($310.88 by card), and it comes off the job if you go ahead.

03
An itemized quote, then the work

Sign online and pay a deposit. No surprise hours on the bill afterward.

04
The monthly block, if it fits

Ten hours a month from a team that already knows your building.

“I keep things simple and don’t fix what isn’t broken.”

What I told Copymat in our first meeting. They kept me on a monthly agreement for five years.

Twenty years in, clients I worked for in 2006 still have my number and still call it. If something’s broken, I’ll help you fix it. It won’t always be free, but you’ll always reach me.
Quincy Freeman, owner

On site across Southern California. Remote anywhere.

Walkthroughs, installs and cutovers in person in Los Angeles, Orange County and the Inland Empire. Planning, builds and training remotely everywhere else.

Los AngelesOrange CountyInland EmpireRemote, nationwide

Where I’ve worked

Plant IT across the country, now for your shop.

Before I came back to Data Cross full time, I spent three years inside First Brands Group, a global auto parts maker with plants across the country. It started close to home, keeping more than 150 people working at StopTech in Compton and supporting the Centric Parts team in the City of Industry: engineers, shipping desks, a warehouse that never stopped moving.

The work carried me east, to the FRAM filtration plant in Greenville, Ohio, and from there into the role I’m proudest of, leading on-site IT support for the Eastern region. Eleven specialists, more than ten sites across six states, and a 20-plus-person IT organization behind us. I spent a lot of that time on the road, walking plant floors wherever a line needed someone in person, and we brought our help desk home from an outside vendor onto a system we ran ourselves.

Your building is smaller. The way I work isn’t: every ticket tracked, every setup written down, and a clear path when something can’t wait.

Read the whole story →

11specialists led across the Eastern region
10+sites in six states
150+people supported at StopTech in Compton
30%faster response after moving the help desk in-house

Parent company

First Brands Group logo

Its brands I supported

FRAM logoTRICO logoBrake Parts Inc logoCentric Parts logoStopTech logoAVM StrongArm logoToledo Molding & Die logo

Value-added reseller

Brands we sell, install and support.

Data Cross is a value-added reseller through Ingram Micro and ADI. The quote, the order and the install all come from one place.

Distributors

Ingram Micro logoADI logoMonoprice logo

Brands we sell

Microsoft logoGoogle logoSynology logoYealink logoAdobe logoAutodesk logoLenovo logo